GAMES & CONCESSIONS

• Rentals are priced for up to a 6-hour rental period. Additional charges apply in excess of 6 hours based on your rental period.

• Price includes Setup & break-down.

• Prices are subject to change without notice.

• All Prices do not include Sales Tax. Orange County Sales tax is 6.5%. Others Varies from 6% -7%

• A deposit is required to book your order & finalize your reservation. Deposits vary based on the order size.

• NO orders are reserved until a deposit is paid.

• Deposits are non-refundable.

• All major credit cards are accepted and a 3% Convenience Fee will apply.

• Cash is also accepted at the time of delivery.

• Balances on All orders will be due 7 days before delivery date and can be paid using your credit card via payment link on your emailed invoice.

• We do NOT accept personal checks (exceptions are made for Church, Universities, Government Organizations and Companies).  This must be arranged and approved by our staff beforehand.  All commercial checks are due no later than 2 weeks from the Delivery or Self Pickup Date.

DELIVERY

Delivery fees may apply. Rentals are typically delivered early morning day of event and pick up at the end of your event or the day after. Yard signs are typically set up the night prior before the event. (Delivery dates and times are subject to availability).

ORDER NOTIFICATIONS:

• Customers will receive an email notification 3 days prior to the event day.

• Customers will receive a text notification the day prior to the delivery day which will include the delivery window.

• Your delivery driver will give you a call when they’re on the way to deliver your rental. (We do not give calls when returning to pickup).

No one has to be home for the rentals to be picked up as long as our staff has access to the rentals (Gate Code, Side gate or rentals left in safe location).

• An additional fee will apply for time sensitive deliveries, earlier than usual delivery and after hour pickups. Time sensitive deliveries, early deliveries and after hour pickups are subject to availability.

• Last minute orders (24hrs of less) may be subject to a rush order fee.

BEFORE DELIVERY

Before the ZZ’s Fun Rental team arrives at your event space please be sure of the following.

• Set up space for All Rentals Items must be clear of any objects. Please have a designated area ready before our team arrive for set up.

• Sprinkler systems must be turned OFF at all times if ANY Rental Items will be placed on the grass.

• Yard Signs Rules- NO touching, or moving signs (prevents damages). Please do not mow the lawn while the signs are out.

• If there are any restrictions for a truck or for our staff to access the event site, then ZZ’s Fun Rentals must be notified prior to delivery.

• If there are time or date restrictions or requirements specific to your delivery site, then ZZ’s Fun Rentals must be notified prior to delivery.

• Handling fees will apply to deliveries that are greater than 75 feet from the delivery truck site.

• Handling fees also apply when equipment must be transported up or down steep slopes, stairs or elevators.

Please contact US if there are any steps or stairs to get to your setup location. Additional fees may apply. (See Other Fees Table)

UPON DELIVERY RESPONSIBILITIES

• Upon delivery, the onsite contact assumes responsibility of all rental products ordered.

• It is the onsite contact’s responsibility to receive, inspect and count every product delivered.

• Once delivery is complete, ZZ’s Fun Rentals will request an onsite contact to provide a signature for confirmation that all rental items have been delivered.

BEFORE PICKUP

• Items need to be returned in the SAME condition they were delivered.

WEATHER POLICY

THERE WILL BE NO REFUNDS DUE TO WEATHER. Only The Possibility of a Raincheck/Credit If Applicable

ZZ’s Fun Rentals reserves the right to cancel or postpone a delivery based on weather forecast (Heavy rain, high wind, etc.,). If rentals are left during bad weather lease is liable for any damage that may accrue to rental equipment, personal property, or injuries to customer or customer’s guest. Any party on a date meeting the following forecast conditions may be postponed or cancelled by ZZ’s Fun Rentals or customer:

1. Winds or wind gusts at or above 20mph

2. Rain or precipitation at or above 50%

3. Any other hazardous conditions

All forecast information will be referenced according to the NATIONAL WEATHER SERVICE.  We take safety very seriously.  If we deem conditions to be hazardous to your guests or our equipment, we will advise you to reschedule or postpone your event.

Hot or Cold Weather:  ZZ’s Fun Rentals will not issue refunds or credits for weather being “too hot” or “too cold” during party. We will advise you based on our years of experience on which equipment works best for certain types of weather, but the final booking decision is the customers’

• If rentals are left during bad weather lessee is liable for any damage that may accrue to rental equipment, personal property, or injuries to customer or customer’s guest.

MODIFICATIONS, RE-SCHEDULING OR CANCELLATION

We try our best to accommodate requests to add items to your order up until the day before delivery.

• Additional charges will apply for second trips to your event.

• To re-schedule or cancel your event, sufficient notice must be given.

• Any re scheduled event is subject to availability of activities at the time of notification of postponement.

• Cancellation requests after delivery and setup has begun forfeits any refund

• Each reservation will require a 30% or $30 equipment security deposit (whichever is greater) in addition to the rental cost. This security hold is refundable.

We DO NOT accept prepaid cards or gift cards. Lessee must submit a valid debit or credit card.

• All orders require a credit card to be kept on file until items are returned.

Order must be placed in the same name as the credit card owner.

Prior to pick up, the credit card owner must provide valid PHOTO ID and the credit card that was used to place the order.)

Customer must provide photo ID which must be received by 5P the same day the order is placed.  

All security hold refunds are processed within (3) business days after the item (shave been returned and inspected for damages.  Please allow an additional 3-5 business days for the funds to return to your account.